19:48 14 Sep 20
My entire experience was phenomenal. I was a new patient recently moving here from Louisiana. Danny answered the phone the first time I called & I had a lot of questions. He was very pleasant and patient with me. For me it set the tone & made me feel very comfortable in knowing I would be taken care of in the office. Dr. Chae was absolutely amazing. He answered all of my questions & listened to my concerns. He worked fast although I was not an easy patient. Including the dental assistants, Javi & Moses, I cried real tears & they stood by & held my hand. I would highly recommend!read more
14:19 05 Sep 20
Scrupulous COVID measures, efficient hygienist, excellent Dentist who took her time and explained everything in careful detail. Everyone involved was friendly.
16:53 25 Aug 20
Positive experience in post-COVID world. Plenty of safety precautions, spacing in the lobby, patient timing staggered so no crowding, dentists and techs wearing full PPE. Recommend coming back to the dentist if it’s been awhile. Felt very safe.
22:06 12 Aug 20
Dr. Priyanka Nairi was INCREDIBLE! I loved her. She was thorough and also very personable. I also was so happy to see multiple people of color working here. It was refreshening and inclusive of all folks in different identities. First time in awhile I felt taken care of and cared for by health care professionals. The office implemented social distancing guidelines and mask wearing which made me feel safe. The dental assistant also sanitized everything. They were very thorough! Filters in each room and also hand sanitizer in areas. Two people per elevator. I will return again and recommend to others!read more
22:06 05 Aug 20
I felt very safe getting a routine cleaning here. Staff was friendly and wore appropriate protection. They said they would charge $10 for PPE but didn't.
00:52 22 Jul 20
Had the best experience. Dr. Pandher was excellent in her work and her bedside manners are 10 /10 . She made sure that the results were not just satisfactory but great.
16:45 13 Jul 20
Javier was very nice and helpful. Made sure I was comfortable the entire time. The staff over all were very pleasant! I do recommend this office!
16:47 22 Jun 20
I’m so grateful to have found this clinic, specially Because Dr. John Chae is the best I have aver had. There are not more stars otherwise I’d give him 10.I definitely recommend you to visit him.
22:25 21 Jun 20
Had such a positive experience here and felt very taken care of. My dentist had great “bedside manner” and thoughtfully listened to all my concerns and questions. My dental hygienist was also very gentle and great to talk to!
17:36 16 Jun 20
Very polite and efficient. First visit here and really felt welcome! They introduced themselves and were not rushing. Explained everything to me and allowed me to ask questions. Explained X-rays and next steps. Gave detailed cost breakdown and no pressure to do anything. Love that! I get to decide!The offices are very clean and everyone wore masks and gloves and gowns or covers. Eye protection for me and them too. Beautiful views out the windows helps you relax along with their calming personality and music.read more
00:14 06 Mar 20
Michelle does an excellent job cleaning my teeth. She is thorough yet gentle and professional yet welcoming. She takes the time to answer my questions. I appreciate how knowledgeable and caring she is.
20:52 21 Feb 20
Clean, professional atmosphere. Michelle does the most thorough job of cleaning my teeth I've ever had. I like Dr. Pandhers, professionalism, upbeat attitude and great smile.
17:02 10 Feb 20
They have very nice offices and got all my wisdom teeth pulled the same day as the consultation. Everyone was friendly and made me feel like I was in good hands
18:35 13 Jan 20
I’ve been going to Down Town dental for over 8 years and I have nothing but great experiences. Even when I had a crown placed... it wasn’t painful as they promised. All staff is super nice and polite every single time this was my first time at the River North facility and I can only say they have nothing but the best people.read more
02:47 17 Dec 19
Iliana was such a wonderful hygienist! Very pleasant and explained every step of what she was doing prior! I always enjoy going to Downtown Dental River North- their entire staff is so friendly and helpful.
05:14 27 Nov 19
Convenient location, beautiful views, very clean office and very friendly staff to go with it! I have an extremely pleasant experience every time I go. You will not go wrong choosing these guys for all your dental needs!
15:25 23 Nov 19
Impressive service from entry to exit! Special thanks to the Entire staff of Downtown Dental for your excellent service on my very first visit on 11/22/19. You can rest assured that I will be returning and inviting all my friends and family to try Downtown Dental! -Natalie C.❤️read more
02:14 15 Oct 19
A week ago I had a cleaning with Dana and it was such a great experience. Everyone that greeted me was so kind. The xrays photos gum measurements and other things they did for my exam were the first for me - very thorough! Today I returned for the first step for a crown and had the same great experience! Love my new dental home!read more
14:42 04 Oct 19
Fantastic doctors and hygienists. Very gentle and polite. Don’t recommend stuff for no reason or just to make money which I’ve noticed many other clinics do. Beautiful and clean facility.Ideal location - at least for me.
00:06 20 Sep 19
Loved it... The staff are very professional and helpful... I would recommend them to friends and family!!!
Dana Marie D
19:10 17 Sep 19
Outstanding patient care! Thank you Downtown Dental River North for the most professional and comfortable experience at a dental office yet! I had a great experience with my hygienist Daniela and Dr. Lindsay Harbron. Both were very friendly, thorough, and left my teeth feeling sparkly clean! I’m glad to have found my new dental home.read more
16:05 23 Aug 19
Not only was I able to watch waves roll in on Lake Michigan during my appointment, but my hygienist was super friendly—walking me through everything she was doing and not shaming me for my mediocre flossing pre-visit. I'd recommend Downtown Dental River North one hundred times over!read more
16:43 05 Aug 19
Helpful office staff, assistants and doctors. Clear and comprehensive. All questions answered.
01:10 30 Jun 19
I went in this week and had my teeth cleaned with Brandon. He was super thorough and methodical with the overall service. Brandon has a calm demeanor, which I appreciate. I will be returning. The receptionists at the desk were helpful with my scheduling afterwards too.read more
05:20 26 Jun 19
I was pleasantly surprised to find a wonderful and professional staff on my first visit to Downtown Dental River North. I’ve been looking for a good dentist for the last six years since moving to Chicago, and I’ve finally found one. I felt they were up to date on the latest practices in dentistry and were able to answer all my questions on cosmetic dentistry. I have already booked my next appointment. 👌read more
21:49 13 Jun 19
Friendly people. Answered all questions. Did a great job
22:21 28 Feb 19
I love this dental office, have had a couple different MD's and hygienists but always quality work. The first thing though is when you arrive you're treated to the giant windows that show the incredible view of Chicago and the Lake (and comfy waiting room with a coat closet and refreshments.) I work in a high rise and am still impressed with the view, always makes me happy to be there. They play good music during the visit, always on time, and don't overly pressure add-on services. Also scheduling is always easy, and they are good with reminders. Shout out to my hygienist Brandon!read more
22:45 05 Feb 19
I've been in the market for a new dentist for awhile, and finally found a great match! The incredible views are no joke, but more importantly, the staff answered all of my questions, took the time to explain things, and made me feel truly valued as a patient. My cleaning with Michelle was awesome, and she made an otherwise mundane trip to the dentist truly enjoyable.read more
22:04 01 Feb 19
I wanted to add something, Dr. Chae was great! He told me something that encouraged me to quit smoking cigars and I have officially quit. It feels great!
21:33 01 Feb 19
I keep coming back to this dental location for years now. I have had a great experience with Dr. Sarantopoulos. He is an excellent dentist, very knowledgeable and thorough. Together with his assistant Aida they are very welcoming, caring and personable. They work professionally and make me feel comfortable no matter how long and complicated my dental procedure is.read more
01:08 30 Jan 19
I had a great experience from start to finish with Dr. Harbron and the staff at Downtown Dental! Everyone I interacted with was so personable, professional and made me feel very comfortable. The office was clean, the staff was gentle and friendly and (added bonus) the office has beautiful views of the lake. Thank you for the excellent patient care and see you soon 😀read more
16:45 18 Jan 19
Great from start to finish! Awesome front desk staff, right on time for my appointment with hygienist Michelle and Dr. Ro! Very Friendly staff and great exam and hygiene appointment!
00:24 10 Jan 19
Dr. Morin is great! My kids really like him. He has a way with little kids to ease their nerves. We have been with him for over 10 years now. Everyone is super friendly in the office and you just can’t beat the view of downtown and Lake Michigan!
13:32 21 Dec 18
I had a dental emergency (broke a tooth) and they got me in that afternoon and took care of me so quickly with their warm and welcoming team. Christy and Kelly are great first impresssion ambassadors!
18:52 20 Dec 18
I had such a great experience! Everyone that I interacted with was incredibly personable, professional, and quick to help. They were able to get me into an appointment right away, and when I arrived there was very little wait-time to be seen. The actual dental service was extremely quick. and the doctor was very nice and professional, helping to soothe any anxiety over the procedure. I would recommend this dentist to anyone looking for top notch customer service!read more
00:53 26 Sep 18
Downtown Dental is a top-notch place which is why I keep coming back. My hygenist Michelle is the very best and teaches me something new every time. I started with a new dentist today and was pleased. This place is 5 stars for sure!
00:02 24 Sep 18
This office is amazing!!! The entire staff is always pleasant & courteous. They go above and beyond to make sure that u are comfortable and satisfied with your services, However, "ANTON" is the absolute best!!! And I am a person that's terrified of going to the dentist. But Anton was so calm and patient with me, He made me feel totally at ease. My deep cleaning was immaculate! Tartar does not stand a chance against Anton! LOL!! I promise, U will not be disappointed! Downtown Dental River North is the best dental office that I have ever patronized! I will never go anywhere else.......PS. The offices and restrooms are VERY clean!!!read more
15:49 20 Sep 18
Very friendly and professional staff. Great dental services overall and nice views of river north and Lake Michigan while you're in the chair to top it off! Highly recommend.
15:06 14 Sep 18
Everyone in the office is truly so nice. I loved the dentist (Lindsay) and the hygienists were equally amazing. I appreciated how clean the rooms were as well. Note: they're super busy so give yourself ample time for your appointment from start to finish!read more
01:42 04 Sep 18
I had a great experience at downtown dental the office was very clean and had an amazing view of the city. The office staff was very friendly and accommodating. Dr Harbron was very personable and thorough. She took the time to explain everything very clearly and left me feeling very good about my dental health. I will be back. Thanks Dr. Harbronread more
21:41 23 Aug 18
Very good experience! The front desk was welcoming and answered questions regarding my statement. Debby is the best hygienist and keeps me coming back! Recommend!
19:44 15 Aug 18
I have only been to one dentist in my life. But since His practice is in the suburbs I couldn’t see him. Now after coming to Downtown Dental River North, I think I found my permanent dental place. The staff are beyond accommodating, kind, and make the visit fun. My dentist, Dr. Harbron was quick, nice, and helpful throughout the whole process. Jazymn, her dental assistant, was a gem and amazing. I can’t recommend a better dental office than Downtown Dental River North!read more
19:11 12 Aug 18
I feel very conformable here , I always feel i am getting taking care of and get reassured about my treatment plan and every step. I do tend to get nervous a lot and they make sure i feel conformable of what is going to happen next . Dr. Grant is amazing patient, and very thorough . She took care of my cavity fills and also took a look at my tooth i needed a root canal and took the time out her day to take a look at it since it has been bothering me. She also helped me out with an appointment the very next day for a root canal since it was getting bad . I really felt she cared for me and took the time to help me out with an appointment with the appropriate doctor to do the root canal on and she did a swell job on my cavity fills, did not feel a thing ! I always walk feeling i got taken care of. Thank you!read more
03:20 02 Aug 18
The Downtown Dental staff have been professional every step of the way. There was a mishap with my first appointment that was quickly resolved. There was a last minute email notification to cancel my appointment but I had already arrived so I was attended to right away.I had multiple extractions that were done fairly quickly (under an hour). I'm healing right with minimal pain.Thanks Downtown Dental 🙂read more
13:22 01 Aug 18
This was my first time visiting Downtown Dental River North. I am new to the area and heard about them through a flyer in the mail. They were extremely accommodating and professional. I would highly recommend this location to anyone in search of a new dentist!read more
12:55 24 Jul 18
The staff was amazing. Each individual introduced themselves by name. The dentist talked through everything she was doing and way. She also did ALL the work, which is so different from other experiences where I saw the dentist for 30 seconds for a quick check.read more
22:31 12 Jul 18
I had an emergency dental need and to complicate factors I am moving in 3 days out of state permanently. The Downtown Dental team could not have been more accommodating. I called at 8 AM, got an appointment for 9:30 AM, needed a root canal so they gave me a referral with an appointment a couple blocks away for 10:15 AM and was done by 11:45 AM. I was so pleased with my experience, instead of waiting to move for the the permanent filling I went back after the root canal and was able to a schedule an appointment with them tomorrow. A fantastic experience all around!read more
22:41 10 Jul 18
I have been a patient for years but rhis was my first visit with the "Downtown Dental" switch. The front desk staff was so friendly and professional. The hygienist Brandon was awesome. Very polite and friendly. Was in and out quickly. Very efficient.read more
23:48 27 Jun 18
This was by far the best experience I've had at Manus. My first 3 visits I waited over 1/2 hour for a cleaning (no excuse towait that long for a scheduled cleaning. Once I walked out after waiting 55 minutes...) For this appointment I was called on time, my hygienist Anton waspleasant and thorough, and my dentist arrived promptly after my cleaning for a routine exam. I was in and out in an hour, and I reallyappreciated the professionalism that seemed missing for me on previous appointments.read more
21:41 13 Jun 18
Fantastic experience with Dr Grant and her team. They were able to accommodate a very short notice appointment and were extremely courteous and friendly. This was by far one of the best experiences I’ve had at the dentist.
20:32 05 Jun 18
Excellent doctor took time to explain the treatments. Did not try to expand the treatments or other items. Stayed on the issues that needed to be taken care of. Did not push to do everything in a week but rather let’s work on a convenient schedule. Great location clean modern offices.read more
22:19 29 May 18
Arrived with pain with partial. Concerned attendance from Jasmine, Dr. Hebron, and as always, Jazzy and front desk staff. Left with much less discomfort. Almost none. Thanks much.
17:34 08 May 18
Every visit to Manus is such a pleasant experience. The perfect combination of professional, quality care and a friendly, uplifting staff. I would recommend Manus to anyone.
01:39 06 Mar 18
The staff is very friendly throughout the entire experience. Making, or rescheduling, an appointment is very easy - love the text reminders. The hygienist and dentist always keep me well informed of what is going on throughout the procedures. Certainly helps with my anxiety and is very much appreciated. I don't feel angst going to Manus dental like I did with prior dentists.read more
17:19 30 Jan 18
Love this location and the awesome friendly people there. Michelle is great! So is Jazzy! Melissa at the front desk was super welcoming too!