Very thorough and organized dental office, from start to finish. Prior to arriving, I had a few questions on the phone which were thoroughly answered by Maggie. Dr. Nairi was excellent, explaining in detail my treatment plan and answering any questions I may have had. Alex was careful and patient when taking my x-rays to ensure all were readable (he had to take a few twice). At check out, Tiffany set up future appointments, answered questions I had about my dental insurance (VA Dental plan), and provided a very smooth check out. All in all, I'm very glad I chose Downtown Dental.read more
Our experience was great from start to finish. We were greeted upon arrival and had to fill out some paperwork as we were first time visitors. After a short wait, we were taken back early. Dr. Jess was amazing with my two-year-old. For most of the visit, he sat back and let her do her thing, which was not the case at previous appointments elsewhere. After he was done, he got to pick out a prize, which made him happy. Checkout was quick and seamless. Everyone was friendly. We will definitely be returning!read more
I think Michelle, the dental hygienist, is the best ever. Iwishh I had been warned of the construction. Opening the door at floor 35 was weird, but kudos to the guy on Stilts. He is amazing. I’m still trying to make sense of the many changes.
I had a fantastic experience! Definitely coming back 😀. The ladies at the front desk - Maggie and Sherry were very sweet and friendly. The hygienist - Michelle was great. It was possiblly the best cleaning I've had. May who took my xrays was very efficient. Dr Priyanka Nairi was very thorough, detail oriented and explained everything really well. She's the best! Overall, I had a great experience and I didn't have to wait at all!read more
Doctors Cummings and Harbron did an outstanding job with my implants. From start to finish, both were professional, friendly, and thorough. The new teeth look great. I’m very thankful to them as well as the assistants/hygienists. The front desk folks were also very nice and helpful throughout the multiple month process.read more
Had a great experience! The dentist and staff were incredibly friendly and took the time on me to make me feel the visit was worthwhile. Highly recommend. Also beautiful views while sitting in the chair!
This was my first visit, which was very easy to setup. The staff was friendly and helpful. Dr. Harbron was very kind and professional, explaining in details my situation. The office has a beautiful view of the lake and they have great COVID practises.read more
My entire experience was phenomenal. I was a new patient recently moving here from Louisiana. Danny answered the phone the first time I called & I had a lot of questions. He was very pleasant and patient with me. For me it set the tone & made me feel very comfortable in knowing I would be taken care of in the office. Dr. Chae was absolutely amazing. He answered all of my questions & listened to my concerns. He worked fast although I was not an easy patient. Including the dental assistants, Javi & Moses, I cried real tears & they stood by & held my hand. I would highly recommend!read more
Positive experience in post-COVID world. Plenty of safety precautions, spacing in the lobby, patient timing staggered so no crowding, dentists and techs wearing full PPE. Recommend coming back to the dentist if it’s been awhile. Felt very safe.
Dr. Priyanka Nairi was INCREDIBLE! I loved her. She was thorough and also very personable. I also was so happy to see multiple people of color working here. It was refreshening and inclusive of all folks in different identities. First time in awhile I felt taken care of and cared for by health care professionals. The office implemented social distancing guidelines and mask wearing which made me feel safe. The dental assistant also sanitized everything. They were very thorough! Filters in each room and also hand sanitizer in areas. Two people per elevator. I will return again and recommend to others!read more
Had such a positive experience here and felt very taken care of. My dentist had great “bedside manner” and thoughtfully listened to all my concerns and questions. My dental hygienist was also very gentle and great to talk to!
Very polite and efficient. First visit here and really felt welcome! They introduced themselves and were not rushing. Explained everything to me and allowed me to ask questions. Explained X-rays and next steps. Gave detailed cost breakdown and no pressure to do anything. Love that! I get to decide!The offices are very clean and everyone wore masks and gloves and gowns or covers. Eye protection for me and them too. Beautiful views out the windows helps you relax along with their calming personality and music.read more
Michelle does an excellent job cleaning my teeth. She is thorough yet gentle and professional yet welcoming. She takes the time to answer my questions. I appreciate how knowledgeable and caring she is.
I’ve been going to Down Town dental for over 8 years and I have nothing but great experiences. Even when I had a crown placed... it wasn’t painful as they promised. All staff is super nice and polite every single time this was my first time at the River North facility and I can only say they have nothing but the best people.read more
Iliana was such a wonderful hygienist! Very pleasant and explained every step of what she was doing prior! I always enjoy going to Downtown Dental River North- their entire staff is so friendly and helpful.
Convenient location, beautiful views, very clean office and very friendly staff to go with it! I have an extremely pleasant experience every time I go. You will not go wrong choosing these guys for all your dental needs!
Impressive service from entry to exit! Special thanks to the Entire staff of Downtown Dental for your excellent service on my very first visit on 11/22/19. You can rest assured that I will be returning and inviting all my friends and family to try Downtown Dental! -Natalie C.❤️read more
A week ago I had a cleaning with Dana and it was such a great experience. Everyone that greeted me was so kind. The xrays photos gum measurements and other things they did for my exam were the first for me - very thorough! Today I returned for the first step for a crown and had the same great experience! Love my new dental home!read more
Fantastic doctors and hygienists. Very gentle and polite. Don’t recommend stuff for no reason or just to make money which I’ve noticed many other clinics do. Beautiful and clean facility.Ideal location - at least for me.
Outstanding patient care! Thank you Downtown Dental River North for the most professional and comfortable experience at a dental office yet! I had a great experience with my hygienist Daniela and Dr. Lindsay Harbron. Both were very friendly, thorough, and left my teeth feeling sparkly clean! I’m glad to have found my new dental home.read more
Not only was I able to watch waves roll in on Lake Michigan during my appointment, but my hygienist was super friendly—walking me through everything she was doing and not shaming me for my mediocre flossing pre-visit. I'd recommend Downtown Dental River North one hundred times over!read more
I went in this week and had my teeth cleaned with Brandon. He was super thorough and methodical with the overall service. Brandon has a calm demeanor, which I appreciate. I will be returning. The receptionists at the desk were helpful with my scheduling afterwards too.read more
I was pleasantly surprised to find a wonderful and professional staff on my first visit to Downtown Dental River North. I’ve been looking for a good dentist for the last six years since moving to Chicago, and I’ve finally found one. I felt they were up to date on the latest practices in dentistry and were able to answer all my questions on cosmetic dentistry. I have already booked my next appointment. 👌read more
I love this dental office, have had a couple different MD's and hygienists but always quality work. The first thing though is when you arrive you're treated to the giant windows that show the incredible view of Chicago and the Lake (and comfy waiting room with a coat closet and refreshments.) I work in a high rise and am still impressed with the view, always makes me happy to be there. They play good music during the visit, always on time, and don't overly pressure add-on services. Also scheduling is always easy, and they are good with reminders. Shout out to my hygienist Brandon!read more
I've been in the market for a new dentist for awhile, and finally found a great match! The incredible views are no joke, but more importantly, the staff answered all of my questions, took the time to explain things, and made me feel truly valued as a patient. My cleaning with Michelle was awesome, and she made an otherwise mundane trip to the dentist truly enjoyable.read more
I keep coming back to this dental location for years now. I have had a great experience with Dr. Sarantopoulos. He is an excellent dentist, very knowledgeable and thorough. Together with his assistant Aida they are very welcoming, caring and personable. They work professionally and make me feel comfortable no matter how long and complicated my dental procedure is.read more
I had a great experience from start to finish with Dr. Harbron and the staff at Downtown Dental! Everyone I interacted with was so personable, professional and made me feel very comfortable. The office was clean, the staff was gentle and friendly and (added bonus) the office has beautiful views of the lake. Thank you for the excellent patient care and see you soon 😀read more
Dr. Morin is great! My kids really like him. He has a way with little kids to ease their nerves. We have been with him for over 10 years now. Everyone is super friendly in the office and you just can’t beat the view of downtown and Lake Michigan!
I had such a great experience! Everyone that I interacted with was incredibly personable, professional, and quick to help. They were able to get me into an appointment right away, and when I arrived there was very little wait-time to be seen. The actual dental service was extremely quick. and the doctor was very nice and professional, helping to soothe any anxiety over the procedure. I would recommend this dentist to anyone looking for top notch customer service!read more
Downtown Dental is a top-notch place which is why I keep coming back. My hygenist Michelle is the very best and teaches me something new every time. I started with a new dentist today and was pleased. This place is 5 stars for sure!
This office is amazing!!! The entire staff is always pleasant & courteous. They go above and beyond to make sure that u are comfortable and satisfied with your services, However, "ANTON" is the absolute best!!! And I am a person that's terrified of going to the dentist. But Anton was so calm and patient with me, He made me feel totally at ease. My deep cleaning was immaculate! Tartar does not stand a chance against Anton! LOL!! I promise, U will not be disappointed! Downtown Dental River North is the best dental office that I have ever patronized! I will never go anywhere else.......PS. The offices and restrooms are VERY clean!!!read more
Everyone in the office is truly so nice. I loved the dentist (Lindsay) and the hygienists were equally amazing. I appreciated how clean the rooms were as well. Note: they're super busy so give yourself ample time for your appointment from start to finish!read more
I had a great experience at downtown dental the office was very clean and had an amazing view of the city. The office staff was very friendly and accommodating. Dr Harbron was very personable and thorough. She took the time to explain everything very clearly and left me feeling very good about my dental health. I will be back. Thanks Dr. Harbronread more
I have only been to one dentist in my life. But since His practice is in the suburbs I couldn’t see him. Now after coming to Downtown Dental River North, I think I found my permanent dental place. The staff are beyond accommodating, kind, and make the visit fun. My dentist, Dr. Harbron was quick, nice, and helpful throughout the whole process. Jazymn, her dental assistant, was a gem and amazing. I can’t recommend a better dental office than Downtown Dental River North!read more
I feel very conformable here , I always feel i am getting taking care of and get reassured about my treatment plan and every step. I do tend to get nervous a lot and they make sure i feel conformable of what is going to happen next . Dr. Grant is amazing patient, and very thorough . She took care of my cavity fills and also took a look at my tooth i needed a root canal and took the time out her day to take a look at it since it has been bothering me. She also helped me out with an appointment the very next day for a root canal since it was getting bad . I really felt she cared for me and took the time to help me out with an appointment with the appropriate doctor to do the root canal on and she did a swell job on my cavity fills, did not feel a thing ! I always walk feeling i got taken care of. Thank you!read more
The Downtown Dental staff have been professional every step of the way. There was a mishap with my first appointment that was quickly resolved. There was a last minute email notification to cancel my appointment but I had already arrived so I was attended to right away.I had multiple extractions that were done fairly quickly (under an hour). I'm healing right with minimal pain.Thanks Downtown Dental 🙂read more
This was my first time visiting Downtown Dental River North. I am new to the area and heard about them through a flyer in the mail. They were extremely accommodating and professional. I would highly recommend this location to anyone in search of a new dentist!read more
The staff was amazing. Each individual introduced themselves by name. The dentist talked through everything she was doing and way. She also did ALL the work, which is so different from other experiences where I saw the dentist for 30 seconds for a quick check.read more
I had an emergency dental need and to complicate factors I am moving in 3 days out of state permanently. The Downtown Dental team could not have been more accommodating. I called at 8 AM, got an appointment for 9:30 AM, needed a root canal so they gave me a referral with an appointment a couple blocks away for 10:15 AM and was done by 11:45 AM. I was so pleased with my experience, instead of waiting to move for the the permanent filling I went back after the root canal and was able to a schedule an appointment with them tomorrow. A fantastic experience all around!read more
I have been a patient for years but rhis was my first visit with the "Downtown Dental" switch. The front desk staff was so friendly and professional. The hygienist Brandon was awesome. Very polite and friendly. Was in and out quickly. Very efficient.read more
This was by far the best experience I've had at Manus. My first 3 visits I waited over 1/2 hour for a cleaning (no excuse towait that long for a scheduled cleaning. Once I walked out after waiting 55 minutes...) For this appointment I was called on time, my hygienist Anton waspleasant and thorough, and my dentist arrived promptly after my cleaning for a routine exam. I was in and out in an hour, and I reallyappreciated the professionalism that seemed missing for me on previous appointments.read more
Fantastic experience with Dr Grant and her team. They were able to accommodate a very short notice appointment and were extremely courteous and friendly. This was by far one of the best experiences I’ve had at the dentist.
Excellent doctor took time to explain the treatments. Did not try to expand the treatments or other items. Stayed on the issues that needed to be taken care of. Did not push to do everything in a week but rather let’s work on a convenient schedule. Great location clean modern offices.read more
The staff is very friendly throughout the entire experience. Making, or rescheduling, an appointment is very easy - love the text reminders. The hygienist and dentist always keep me well informed of what is going on throughout the procedures. Certainly helps with my anxiety and is very much appreciated. I don't feel angst going to Manus dental like I did with prior dentists.read more