15:08 21 Apr 20
Life Savers!! Of all the rotten luck to have a dental emergency during the pandemic I’m so thankful Downtown Dental is my Dentist. They were lightening fast at calling me back, prescribing medicine, responding to texts, and finding me an appointment time. I was in excruciating pain and turns out I need a root canal and they were also able to get me in the same day with a specialist. I’m more than impressed and grateful. They were very clean and safe onsite and took my temperature before starting the examine.read more
23:23 10 Feb 20
What a convenient location to hop over during the work day! The office came highly recommended by several colleagues as well as other offices in the same building at 25 E Washington. They got me in within two days of calling, greeted me at the counter as a first time visit, the dental asst was so kind, and all of those ‘dentist nerves’ we all get before an appointment were quickly put to rest by Dr. Carson. I was so impressed with everything for my first-time there and they are now my new dentist for sure! Thank you everyone!read more
16:38 06 Feb 20
Ms. Hunter was wonderful. She was thorough with her knowledge, skill, and abilities! The entire staff treated me well. From start to finish I had an exemplary customer service experience. Dr. Patel has done an outstanding job with making Downtown Dental the best!read more
22:55 22 Jan 20
My overall experience with Downtown Dental Loop, has been extremely positive. Initially contacted them last summer regarding a failed crown from another provider. They replaced the crown quickly and efficiently and at a competitive price. They also recommended I consider replacing another crown on an upper molar which I had been considering anyway. I agreed and they replaced that crown quickly and it also fits perfectly. Now, having experienced a couple of routine cleaning and check up visits, I have been very pleased and enthusiastically recommend they to those seeking a friendly, effective, dental services provider.read more
22:16 20 Jan 20
I had not been to the dental office in years. But, I was very impressed with the service I received. From the front desk, to my Dental Hygienist, to the Dentist. I also just love the decor of the entire office. I’ll recommend all my colleagues and Family. Thank you for an outstanding service today. I look forward to my next visit.read more
23:01 30 Dec 19
Have been a client for almost 6 years now, and always pleased with the service and the job. My last appointment was with Michael who was attentive, engaged, very easy to work with. I will highly recommend the place, all staffs are pleasant to work with & they value your time - especially on a rush.read more
02:27 27 Nov 19
De Jane Kim and her amazing team have compassion for every person that walks through the door. You’re not kept waiting around and when you’re with her you know you have undivided attention. Her level of communication between the orthodontist and dentist I need to work with is unparalleled. I trust her as a surgeon and can’t wait to see the end results. Can’t recommend enough.read more
17:55 25 Nov 19
I've had a great experience so far at Downtown Dental. Hunter is an awesome hygienist - she made me feel totally comfortable and performed an excellent cleaning, even on my pesky bottom retainer. Dr Palsis did my fillings and also did an excellent job. I haven't had fillings since I was younger so I was understandably a little nervous but he was super efficient and made me feel comfortable as well. Additionally - Great location right in the loop by multiple L stops.read more
15:59 25 Nov 19
I had an amazing dental hygienist who gave expert feedback on my brushing patterns, was very gentle with the cleaning, and my mouth feels amazing. The dentist found a slight issue with my teeth, give me all the options for fixing it, and recommended the most affordable one. Very pleased with the entire staff. Highly recommend.read more
18:08 22 Nov 19
Great office! Was self-conscious about my teeth for years and they came up with fantastic solutions for me!
23:59 08 Nov 19
My dental hygienist was amazing! He handled my clean up today which went great. He was gentle and always made sure I was doing okay. Overall they do an amazing job. I’ve been going there ever since 2016 and will never go anywhere else but here. The whole staff is friendly and make you feel welcome. Big thank you to everyone at the Downtown Dental Loop. Miguelread more
23:00 05 Nov 19
Absolutely love it here! I’ve always been nervous to go to the dentist but the entire staff made it super calming by explaining what they are going to do before it happens. I won’t go anywhere else!
15:05 31 Oct 19
Barb is outstandingly efficient, compassionate, knowledgeable, patient, and in tune with my pain level/other needs. Dr. P is also super nice. I love that he is positive and that he does not force treatment plans on me. Also, the receptionists are extremely prompt and professional. Last but not least, the whole team is awesomely punctual. The only suggestion I have is that Downtown Dental should include their staff on the website because they, as well, are foundational to the success of the business.read more
Judy Mosier / Mosier Reporting Services
16:58 29 Oct 19
First time here and I am so impressed. Had emergency situation and they were able to not only see me but took their time and did a great job. I saw Dr. Palsis. I will definitely be coming back for all my dental needs!
13:27 24 Oct 19
Downtown dental was excellent. I arrived early which they took me back right when I checked in. They were efficient, quick, and kind. Will definitely be going back!
20:30 18 Sep 19
I have been coming to Downtown Dental for nearly 5 years and recommend it to all of my friends and colleagues. Barbara, my dental hygienist is exceptional! Appts with her can be hard to come by (she books up months in advance), however she is extremely knowledge and caring and makes each visit a pleasure. It’s conveniently located close to the Financial District so I can easily pop over during lunch. Highly recommendread more
19:02 12 Sep 19
This is one of the only dentists in the city that I like. They’re super nice and don’t try to sell you on things you don’t need. They’re accommodating and affordable and really just good at what they do.
03:24 05 Sep 19
Great professional and understanding care. Efficient cleaning and flexible staff. I’ve been coming here for years and will definitely continue to! They keep things reasonable and approachable (non-judgmental), while encouraging better oral hygiene habits. Excellent quality service and never any hidden fees nor insurance issues.read more
17:22 14 Aug 19
I recently moved to Chicago and I needed to find a new dentist. Plus, I was overdue for a cleaning. Scheduling an appointment was quick and easy. Everyone is so friendly and you can fill out the new patient forms ahead of your appointment! My first appointment was great and I met with Dr. Borga who walked me through the whole process. I couldn’t be happier and I am excited to go back in 6 months for my next cleaning and a few fillings. Highly recommend Downtown Dental! I’m happy I was able to find them so quickly.read more
23:20 12 Aug 19
Downtown Dental Loop office personnel are attentive, courteous, never too busy to answer your questions, and they make you feel special. I went in for a cleaning today and had the most amazing hygienist - Kendra. She totally gets my vote for the softest touch ever.read more
23:10 06 Aug 19
Very good service. Would recommend.
Berlinda's Food 4 The SOUL
20:52 30 Jul 19
I highly recommend Dr. Carson at this particular office.. he was amazing! Very professional,very knowledgeable, & makes you feel very comfortable. He pays close attention to detail and is very meticulous in how he handles your mouth and it appearence.. he takes his time and explains everything. I'm thankful I selected him to do my dental work.. he did 2 of my root canal crowns in ONE day! 👍👍read more
18:27 26 Jul 19
Excellent dentists and hygienists. Great views too while you're in the chair. Go here if you're looking for a new dentist.
17:11 23 Jul 19
My experience was great as usual. I was treated warm and professionally and offered a very accommodating solution.Today's visit was much the same as my last. Awesome.
03:35 20 Jul 19
Wonderful overall experience! Dr. Palsis was referred to me by my coworker, and he is by far the best dentist I could ask for. In one day, I had nine crowns done (front teeth), and I couldn't be happier with the results. My teeth are perfectly customized to suit my face, and I can't stop smiling! Because of the quality of work he has done, my husband and kids are new patients of his. This clinic itself is also wonderful, and the staff is very helpful. Highly recommend.read more
15:39 03 Jul 19
Fantastic experience here - would suggest to anyone! They are genuinely honest and allow you to survey your options in the event there is an issue.
14:41 02 Jul 19
I have been going to this dentist for around 8-9 years now. I have had the same hygienist, Monica, for the entire time. She’s like an old friend now. The office is clean and they have you in and out quickly. I have had one cavity filled and had two wisdom teeth pulled in the time I’ve been there. Other than that, I have just gone for cleanings every six months. I pay with an HSA and a regular visit is around $170.read more
17:26 20 Jun 19
Saw a new hygienist...very thorough but gentle on my mouth. Saw the Dr for the explanation of changes or future work-great info. All good!!
14:48 20 Jun 19
Service was super fast and thorough. Hunter was fantastic because she explained things and was very attentive. Super clean practice and I look forward to my appointments. Thanks!
17:39 19 Jun 19
I had an unexpected emergency and Dr Borga and staff stepped up and and had me taken care of quickly! Kudos to them all!6/19 /2019 (Wed) Wow..happened again!How long can this go on? Every time I have a problem, DD is there for me! WOW!TY DD!
13:09 06 Apr 19
Downtown Dental is a professionally run service. The atmosphere has a positive energy ☀️which is important.The office & patient areas are modern,bright and airy , waiting area has a good variety of magazines. The staff from the time you check in exhibit a standard that exceeds average .? Pricing is reasonable with various insurances accepted,( check website). The dentist are courteous, take the time to explain & answer questions? and are pleasant, skillful with excellent, modern technique . Dr. J. Young ( specialist) has a lite touch, is efficient and was meticulous with my procedure.? As a new client I was apprehensive initially but relieved that I had a great visit and finally found a new dentist, Dr. A. Carson who is consientous with the delivery of excellent dental service. ? Skill, integrity , patience & high standards with a smile to improve our smiles? is well appreciated. I recommend their services without reservation. Last I enjoyed the choice of uplifting , easy listening music in the background. ???read more
Afolabi James Abayomi
17:05 13 Mar 19
Excellent customer service in all aspects.A very friendly and welcomed atmosphere right from the reception. It's really a place you will love to recommend for family and friends visit.
03:37 19 Feb 19
Been going to Barbara at Downtown Dental for years. Excellent service all around. My appointments always start right on time, and Barbara is very knowledgeable and thorough yet incredibly efficient. The staff is very friendly. I highly recommend Downtown Dental to anyone in the loop.read more
19:42 15 Feb 19
Everyone’s very nice! Dr. Carson is super welcoming and professional! I went in with a problem, he knew exactly how to handle the situation. Whole experience was clear and quick! And they take pictures and explain every process along the way, so you are educated and understand what they’re doing and why.read more
16:37 13 Feb 19
I really appreciate the team at Downtown Dental. I had a poor experience at a previous provider who told me that I had a ton of cavities and had to do a bunch of unnecessary procedures. The team at Downtown Dental was warm and efficient. They walked me through my X-rays, did my cleaning, gave me some tips, and had me in and out in an hour. The office is emaculate and they have state of the art equipment and technology to show you before and after photos of the cleaning. Happy customer!read more
00:04 12 Feb 19
I’ve been coming here for a couple of years now, both for regular cleanings and lots of little bits of dental work and I’ve never once had a bad experience. Everyone is so friendly, and they work hard to put patients at ease and make them feel comfortable, in all of my experience there. I can’t recommend them highly enough. I live in the suburbs and work downtown, but even if I stopped working in the city I would literally go out of my way to keep coming here. They’re the best.read more
17:14 08 Feb 19
I’ve been a Downtown Dental patient for nearly ten years and have had all great experiences. All of their staff are friendly, but it’s really Barb (my hygienist) who keeps me coming back year after year. Barb always takes the time to do a thorough job and explain everything. She’s also very personable, and I look forward to catching up with her every time I’m in the office. I can’t recommend Barb highly enough!read more
00:57 08 Feb 19
Amazing dental care provider! I moved to Chicago from out of state, and I had been going to my previous dentist for over 20 years. I'm glad I chose Downtown Dental for my new dentist! I tried a few other providers and was not satisfied with their offices or level of care. Downtown Dental has state-of-the art equipment and very clean facilities. I usually hate going to the dentist, but the doctors and hygienists here are extremely friendly, so it's a quick and painless experience!read more
18:47 22 Jan 19
I highly recommend Dr. Carson. He is the most wonderful dentist! I went in for a crown. It looks beautiful. I have recommended Dr. Carson and his office to everyone I know. I’m excited to have my other tooth crowned soon. Who looks forward to going to see a dentist?!? You will understand what I mean when you sit in his chair. The staff is so nice and friendly. I felt like I was important. Like a mattered. I felt welcomed. Thank you so much for the amazing customer service.read more
21:49 07 Jan 19
I had an appointment at 2pm and was served at exactly 2pm! Staff were great and all smiling. The dentist who attended me is very knowledgeable and helpful since I am new to the system (I just started working here in the States). I am very satisfied with the service so I booked another appointment with them!read more
19:42 27 Dec 18
I’ve been going to Downtown Dental since 2014. They are quick, efficient, and super friendly. Great people who work in the loop, as they accommodate appointments over lunch. Great choice for anyone looking for a dentist.
17:53 20 Dec 18
Dr. Carson is great and his assistant as well with the helping hand. It was a great smooth experience. Great staff. Will definitely recommend all to go to downtown dental .
16:40 21 Nov 18
I would highly recommend Downtown Dental to anyone! Dr. Carson was absolutely amazing. He talked me through the steps of what would be done during my appointment, answered all my questions, and gave me a bit of knowledge on a particular area of my mouth I had some concerns about. He checked to make sure I was comfortable during the whole experience! I can not recall the name of the dental assistant, but she was also amazing!read more
00:02 20 Nov 18
As a previous patient of Dental Salon and Weller Dental, this is the first dentist I’ve had in Chicago (in 15 years) that is affordable, has almost no wait, and I don’t dread going to. The place is clean, they are quick and thorough with cleanings, and the view from the chair is definitely a plus. I actually started going there when I had to have a root canal and then switched full time thereafter. Highly recommend.read more
02:29 16 Nov 18
Best Dental place in downtown Chicago. Dr. Patel, Dr. Kim, and dental hygienist, Monica are the best! My family of five all love coming to Downtown Dental. Don't delay, schedule your appointment and see for yourself. 5 ?
00:49 03 Nov 18
I LOVE this place! It is conveniently located, the front desk ladies are very friendly and welcoming. The place is clean and make you stay at ease so you can relax as much as you can while getting things done.The dentist takes the time to answer all of your questions.I highly recommend it!read more
13:42 19 Oct 18
Really awesome experience. I had been to a few other dentists after moving to Chicago and never had a good experience until I went to Downtown Dental. From booking the appointment online, confirming my insurance with someone via email then to having the doctor do the cleaning to get to know them, it was all great. I will recommend to all friends and colleagues.read more
23:09 18 Oct 18
Clean. Professional front line staff. The dental hygienist really treat you well, try to be as gentle as possible. But my doctor is the best! He listens, he's patient, he cares. This is also a all in one facility! Win win.
14:26 05 Oct 18
I have been going to Downtown Dental for years and it has always been a fine experience however my appointment today was actually outstanding. I’m not a person who writes reviews or complains about much but the level of friendliness & professionalism exhibited by the Downtown Dental staff this afternoon was so noteworthy I felt obliged to share my experience and tell them that whatever changes they r making, the efforts r acknowledged and genuinely appreciated!read more
17:46 24 Sep 18
Everyone was very friendly and informative. Dr. Tosiou treated me with respect and the hygienist (Stephanie) put me at ease. My cleaning was better and more thorough than I experienced with my previous dentist. I’m actually looking forward to regularly seeing them.read more
16:54 18 Sep 18
I went in for a root canal with Dr. Young. She was very fast and efficient. Dr. Young also made the procedure painless and made sure to check in about how I was feeling throughout the procedure. I really appreciated how she took the time to answer any questions I had at the beginning and end of the appointment.read more
17:55 07 Sep 18
Never thought I would say this; but, I love my dentist! Dr Tosiou is so incredibly efficient, friendly, and advises in a way you can comprehend. Having said that every single person I've ever encountered always provides top notch customer service. Monica is fabulous!! I highly recommend downtown dental.read more
00:40 21 Aug 18
Dr. Lundgren Made everything easy and comfortable, somehow made visiting the dentist relaxing. He works extremely quick, constantly checking up to make sure you are comfortable. Very informative and answered all my questions. Definitely now my preferred dentist! Thank you!read more
18:41 15 Aug 18
Great service! Quick, thorough, and painless. Everybody was pleasant and incredibly competent. I was especially impressed, when discussing procedures I might require, my clinician knew what would be covered by insurance and what wouldn't, and the cost of anything that wouldn't be. I hugely appreciate a location that is aware that cost is definitely a factor in these decisions! I definitely recommend Downtown Dental!read more
18:26 14 Aug 18
Years of no dental insurance left me with a long list of issues. After being dental shamed by another provider, I found myself in pain and in need of help. After reading some yelp reviews,I reached out to Downtown Dental. it was the best decision ever. It’s taken almost 2 years but all my issues are now resolved. The team at downtown dental is friendly, efficient and professional. I can’t say enough about the wonderful Dr. Kim. I refer people to her whenever I can. I can’t believe I’m saying this, but I actually look forward to my dental visits now.read more
21:31 08 Aug 18
Great experience, beautiful location of city views in almost all the chairs and friendly staff! Love going here to get my teeth cleaned and any other service. Would highly recommend.
21:53 07 Aug 18
Downtown Dental in the Loop is everything a Dentist visit should be. Clean, comfortable, and courteous. As far as their teeth cleaning process, they have always been gentle yet efficient.A bonus; you get a great view of the city. They are even mindful enough to provide protective sunglasses if the direct sun is an issue.read more
14:15 30 Jul 18
I enjoyed my first visit to Downtown Dental. I did not have to wait long for my appointment. The dentist took time to explain potential issues with me and give me a plan of action for moving forward to avoid future dental work. I really appreciated the extra effort and time. He even had photos to show me what he was talking about. My teeth feel amazing and I am pleased with the results!read more
20:57 12 Jul 18
I use Downtown Dental since last 10-12 years, I am very happy with there’s Services. I am past was sacred to go to the dentist now I am ready anytime to go. Dr. Patel and Barbara both take very well of customers. You always leave place with big smile.Thanks for your best services.read more
18:35 02 Jul 18
So thankful for this place. Had what I thought was a dental emergency - I sent them an email Sunday while they were closed and I heard back from them at 8am on the dot Monday morning. They got me into their earliest appointment and it was smooth sailing from there. They took X-rays, ran tests, examined my tooth and told me my options - I felt extremely comfortable. Thanks, Downtown Dental!read more
19:32 19 Jun 18
I was running late and I called to let them know they were very accommodating. My hygienist was extremely thorough and professional. I wasn’t rushed. I think her name was Barbara N. She also was vey patient and kind with her dental assistant who was in training. I love this dental office.read more
21:03 08 Jun 18
I commend the Consistently Phenomenal & Phenomenally Consistent Expertise of the Downtown Dental Loop Team!! The Dentists are Exquisite Achievers of Pristine Perfection! Outstanding Mention to Dr's Brittney Borga and Jill Young! The Caring Client Service Representatives are the mainstay that begins from the initial footsteps into their ultra-clean location with the attentiveness of the Front Reception Staff, to the superb Dental Hygienists who work in Stellar Symphony with the Dental Specialists, to the bright smiles and expedient commitment of those that process payments! Exiting a dental facility and walking away with the embodiment of WOW: That was a Great Appointment is the grandest take-away! And last but not even remotely the least: The Financial Coordinator Abbey is adroit in seamlessly handling and explaining all paperwork and cherishes each clients finances! The Downtown Dental Dental Team are the Template for others to Emulate, Follow, Achieve & Yelp with 1000% Confidence! **An important footnote for those who may be fearful of a dental exam and/or putting off dental procedures: #1: Selecting the right dental practice is of great benefit in calming your anxiety: Downtown Dental Loop is the Right One! #2: Throughout all of the procedures, you are kept in-the-know of what is occurring. Each Dentist caringly ascertains how you are feeling and/or what you are experiencing. These components of care bring an ease to the appointment. Nothing at all is rushed! Be rest assured that Downtown Dental Loop is the Ideal Location, Location, Location!read more
17:02 04 Jun 18
The best place in Chicago. Doctors are super nice. I come for Dr. Borga and it is first time in my life I'm not scared to come to Dentist. She is really good at what she is doing. I don't feel any pain at all. She is the best!!! Totally worth every penny!read more
04:18 23 May 18
Such a nice environment. Very fast and efficient. Low wait time, super friendly staff. Every single person seems to really love what they do. Never been to place where staff treated people so kindly in my life. :] The care was excellent, the dentist and dental hygienist were very patient, genuine, and knowledgeable.read more
20:55 08 May 18
So far I’ve had two fillings and a cleaning. I find the establishment to be quick, professional and efficient without the sticker shock. I appreciate the cleanliness of the office and the friendly courteous staff. I wish they were open on weekends but am okay with taking the latest appointment. Good people but could feel a little impersonal due to its size but I’m hoping that changes as I get to know my Dentist better.read more
21:57 17 Apr 18
I love Downtown Dental! They will make appointments for you by email, location is very convenient, and all the hygienists and doctors have been very pleasant and helpful. They're also very knowledgeable about my insurance plan coverage/limitations. The facility is clean and modern and has a great view. I can't really ask for anything else.read more
14:52 29 Mar 18
I have been coming to Downtown Dental for almost 10 years now and I love this practice. All of the dentists, hygienists, technicians and office staff are all very nice and professional. They always run on time, which is a huge bonus. The office is very clean. They seem to stay updated on their dental technology as well and the cleanings are painless and I don't feel like they're scratching and digging at my teeth endlessly. I had one root canal and the procedure was handled very well and efficiently. I highly recommend this place. I think they only accept PPO dental plans. Good views of the city from their office as a side bonus.read more
14:17 26 Mar 18
I've been scared of going to the dentist since I was young so when I saw all the great reviews on yelp about Downtown Dental, I decided to finally give it a try. Setting up an appointment couldn't be easier and it can be done over email! Barb was super nice and explained everything to me in detail. I didn't feel like I was judged at all. Dr. Carson was super nice as well and made sure I understood my treatments. Overall, I felt really comfortable going to Downtown Dental and I would definitely go back!read more